For Piping In Email Replies
NOTE: This email address should be unique and only used for this purpose. It should not be the same email address as your WP admin account. Your ‘support’ email address is the email address you will use to receive and reply to support tickets. For IMAP settings, we recommend creating an email called ‘admin@domain.com’, and having your WP admin account be something like ‘support@domain.com’. We also recommend Using cPanel Accounts (Secure SSL/TLS Settings).
Mail Server Settings (IMAP – incoming)
Using Gmail Accounts
- server address: imap.gmail.com
- user name: Your full Gmail address (e.g. “me@gmail.com”)
- password: Your Gmail password
- port: 993
- Enable SSL: yes
Using cPanel Accounts (Secure SSL/TLS Settings)
- server address:host.yourdomainname.com
- user name: Your full email address (e.g. “me@gmail.com”)
- password: Your email password
- port: 993
- Enable SSL: yes
Using cPanel Accounts (Non-SSL Settings)
- server address:mail.yourdomainname.com
- user name: Your full email address (e.g. “me@gmail.com”)
- password: Your email password
- port: 993
- port: 25 or 26 (check your cpanel settings)
- Enable SSL: no