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Sonic Reply Help Desk Ticket Plugin

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Sonic Reply Version 1.25 Released

February 23, 2016 by Andrew Leave a Comment

Today we released version 1.25 of Sonic Reply. This is new version includes the following bug fixes: [BUGS] Fixed an issue with the admin name dropping the last letter (for outgoing emails). Fixed an issue with the password reset feature. Fixed an issue with the auto update functionality of the plugin itself. Please login to the … [Read more...]

Filed Under: Sonic Reply Updates Tagged With: change log, sonic reply

Sonic Reply Version 1.24 Released

February 12, 2016 by Andrew Leave a Comment

Today we released version 1.24 of Sonic Reply. This is new version includes the following: [ENHANCEMENTS] We've eliminated the built in SMTP email settings.  This simplifies email configuration, which now relies on the default wp_mail functionality (if you prefer SMTP then you can use the free free plugin WP MAIL SMTP). Please login to … [Read more...]

Filed Under: Sonic Reply Updates Tagged With: change log

Sonic Reply Version 1.2 Released

September 18, 2014 by Andrew Leave a Comment

Today we released version 1.2 of Sonic Reply. This is new version includes the following: [NEW] Added the ability to include an audio reply (30 seconds long) when replying through the system. Added pdf reporting feature which allows for automatic submittal of dashboard metrics to an email of your choice (perfect for sending periodic … [Read more...]

Filed Under: Sonic Reply Updates Tagged With: change log, version 1.2

Sonic Reply Version 1.1.1 Released

August 27, 2014 by Andrew Leave a Comment

We released version 1.1.1 of Sonic Reply. This is a CRITICAL update: [BUG] Address a bug which caused a major conflict with Wishlist Member. [ENHANCEMENT] Added an auto update feature.  New releases should show up as an automatic plugin update. Please login to the members area as soon as possible and download the latest … [Read more...]

Filed Under: Sonic Reply Updates Tagged With: change log, version 1.1.1

Sonic Reply Version 1.1 Released

August 13, 2014 by Andrew Leave a Comment

Today we released version 1.1 of Sonic Reply. This is a CRITICAL update: [BUG] Address a bug which could cause certain emails to not be received/sent. Please login to the members area as soon as possible and download the latest version. To upgrade, please deactivate and delete version 1.0, then upload and activate version  … [Read more...]

Filed Under: Sonic Reply Updates Tagged With: change log, version 1.1

Sonic Reply Version 1.0 Released

August 6, 2014 by Andrew Leave a Comment

Today we released version 1.0 of Sonic Reply. This formal release includes the following: [NEW] Facebook Integration - Customers can now register and login using their Facebook account Fully Mobile Responsive - Front end pages are now mobile responsive... and so is the backend dashboard! Language Translation - PO file has been included … [Read more...]

Filed Under: Sonic Reply Updates Tagged With: change log, facebook integration, new version, shortcodes, sonic reply, ticket rating

Recent Posts

  • Sonic Reply Version 1.25 Released
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  • Sonic Reply Version 1.24 Released
    12 Feb 16
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  • Sonic Reply Version 1.2 Released
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