Today we released version 1.0 of Sonic Reply. This formal release includes the following:
[NEW]
- Facebook Integration – Customers can now register and login using their Facebook account
- Fully Mobile Responsive – Front end pages are now mobile responsive… and so is the backend dashboard!
- Language Translation – PO file has been included for language translation
- Show/Hide Pages – You can now hide and show navigation menu pages based on logged in status (streamlines the navigation menu)
- Ticket Rating – Customers can now rate the support experience for every ticket
- New Shortcodes – You can now choose from a variety of shortcodes that will display live queue status for visitors
- Additional Charts – Two new charts have been added to the dashboard for greater insight into support performance
[ENHANCEMENTS]
- Improved email integration – added SMTP, GMAIL, and SSL integration features to provide for more secure email piping and reduced changes of spam
[BUGS]
- Numerous bug fixes implemented
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