Sonic Reply

Sonic Reply Help Desk Ticket Plugin

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How To Fix Your Customer Support System

June 16, 2014 by Andrew Leave a Comment

I've operated my online business for 6 years now. It's been an incredible experience.  Some great people have bought my products... and many have become friends. I also faced (and still do) many challenges along the way. Your business must operate as a machine.  It has many moving parts (systems) that must work together (process) to … [Read more...]

Filed Under: Sonic Reply Updates, Strategies

Sonic Reply Starts Beta Use Next Week

June 6, 2014 by Andrew Leave a Comment

Alex has been working like a mad man over the past 3 weeks and Sonic Reply is ready to be rolled out for beta testing on our support site.  That should allow us to flush out any issues/bugs and identify possible improvements prior to releasing it to our beta users. After that it will be ready for release to the public. :) Stay tuned.  Things … [Read more...]

Filed Under: Sonic Reply Updates Tagged With: help desk, sonic reply, support desk

Where’s Sonic Reply?

May 18, 2014 by Andrew Leave a Comment

Sonic Reply Launch

I can't believe it's been over 7 months since we last posted on the blog. Here's the scoop on Sonic Reply... We had to pause development for a period of time to add some new features to our flagship product (MemberSonic) and begin development of a new SAAS that will, quite frankly... rock the Facebook world. But here is the good … [Read more...]

Filed Under: Sonic Reply Updates Tagged With: membersonic, sonic reply, support desk plugin

Welcome To Sonic Reply

April 11, 2013 by Andrew Leave a Comment

We are busy constructing, conniving, contriving,  collaborating, communicating and championing our new software.  Stay tuned for more updates as we get closer to release of Sonic Reply. In the meantime, make sure you join our mailing list to receive advanced notice of our product launch... and receive some free candy too. :) … [Read more...]

Filed Under: Sonic Reply Updates

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Recent Posts

  • Sonic Reply Version 1.25 Released
    23 Feb 16
  • Sonic Reply Version 1.24 Released
    12 Feb 16
  • Well Oiled Machine
    24 Nov 15
  • Sonic Reply Version 1.2 Released
    18 Sep 14
  • Queue Jumpers
    18 Sep 14
All news >>

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